{"id":54453,"date":"2024-07-25T19:53:41","date_gmt":"2024-07-25T19:53:41","guid":{"rendered":"https:\/\/ushopwell.com\/ublog\/sonos-ceo-apologizes-for-botched-app-redesign-promises-month-by-month-updates\/"},"modified":"2024-07-25T19:53:41","modified_gmt":"2024-07-25T19:53:41","slug":"sonos-ceo-apologizes-for-botched-app-redesign-promises-month-by-month-updates","status":"publish","type":"post","link":"https:\/\/ushopwell.com\/ublog\/sonos-ceo-apologizes-for-botched-app-redesign-promises-month-by-month-updates\/","title":{"rendered":"Sonos CEO apologizes for botched app redesign, promises month-by-month updates"},"content":{"rendered":"
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Enlarge<\/a> \/<\/span> I don’t know how Sonos’ app might have developed during the groovy era their marketing images aim to summon, but it feels like it might not have wanted to rush head-long into disappointing users quite so quickly. (credit: Sonos)<\/p>\n<\/figure>\n

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Sonos issued a redesigned app in May, and what lots of customers noticed about it wasn’t the refreshed look, but the things from the previous design entirely missing. Not small things, but things that Sonos enthusiasts would really notice: sleep timers, local music library access and management, playlist and song queue editing, plus accessibility downgrades.<\/p>\n

In May, a Sonos executive told The Verge<\/a> that it “takes courage to rebuild a brand\u2019s core product from the ground up, and to do so knowing it may require taking a few steps back to ultimately leap into the future.” You might ask if bravery could have been mustered to not release an app before it was feature-complete.<\/p>\n

Now, nearly three months after shipping, Sonos leadership has pivoted from excitement about future innovations to humility, apology, and a detailed roadmap of fixes. CEO Patrick Spence starts his “Update on the Sonos app from Patrick<\/a>” with a personal apology, a note that “there isn\u2019t an employee at Sonos who isn\u2019t pained by having let you down,” and a pledge that fixing the app is the No. 1 priority.<\/p>\n<\/div>\n

Read 6 remaining paragraphs<\/a> | Comments<\/a><\/p>\n<\/div>\n

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Enlarge \/ I don’t know how Sonos’ app might have developed during the groovy era their marketing images aim to summon, but it feels like it might not have wanted to rush head-long into disappointing users quite so quickly. (credit: Sonos) Sonos issued a redesigned app in May, and what lots of customers noticed about it wasn’t the refreshed look, but the things from the previous design entirely missing. Not…<\/p>\n","protected":false},"author":1,"featured_media":54454,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[241],"tags":[],"class_list":["post-54453","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-technology"],"yoast_head":"\nSonos CEO apologizes for botched app redesign, promises month-by-month updates - UshopWell.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ushopwell.com\/ublog\/sonos-ceo-apologizes-for-botched-app-redesign-promises-month-by-month-updates\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Sonos CEO apologizes for botched app redesign, promises month-by-month updates - UshopWell.com\" \/>\n<meta property=\"og:description\" content=\"Enlarge \/ I don’t know how Sonos’ app might have developed during the groovy era their marketing images aim to summon, but it feels like it might not have wanted to rush head-long into disappointing users quite so quickly. 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