{"id":62042,"date":"2024-09-05T07:00:08","date_gmt":"2024-09-05T07:00:08","guid":{"rendered":"https:\/\/ushopwell.com\/ublog\/ftc-urged-to-make-smart-devices-say-how-long-they-will-be-supported\/"},"modified":"2024-09-05T07:00:08","modified_gmt":"2024-09-05T07:00:08","slug":"ftc-urged-to-make-smart-devices-say-how-long-they-will-be-supported","status":"publish","type":"post","link":"https:\/\/ushopwell.com\/ublog\/ftc-urged-to-make-smart-devices-say-how-long-they-will-be-supported\/","title":{"rendered":"FTC urged to make smart devices say how long they will be supported"},"content":{"rendered":"<div>\n<div id=\"rss-wrap\">\n<figure class=\"intro-image intro-left\">\n  <img decoding=\"async\" src=\"https:\/\/cdn.arstechnica.net\/wp-content\/uploads\/2022\/07\/car-thing-800x600.jpg\" alt=\"Spotify car thing\" \/><\/p>\n<p class=\"caption\" style=\"font-size:0.8em\"><a href=\"https:\/\/cdn.arstechnica.net\/wp-content\/uploads\/2022\/07\/car-thing.jpg\" class=\"enlarge-link\" data-height=\"1440\" data-width=\"1920\">Enlarge<\/a> <span class=\"sep\">\/<\/span> Spotify released the Car Thing to the general public in February 2022. It&#8217;s bricking them in December.  (credit: <a rel=\"nofollow\" class=\"caption-link\" href=\"https:\/\/guc-daytona-oms.spotifycdn.com\/assets\/v1\/static\/images\/carousel-stuck-in-traffic-desktop-1920.jpg\">Spotify<\/a>)<\/p>\n<\/figure>\n<div><a name=\"page-1\"><\/a><\/div>\n<p>For some of us, few things are more infuriating than a gadget that stops working due to a software change. As we&#8217;ve frequently covered here at Ars, startups and Big Tech companies are guilty of rendering hardware obsolete and\/or stripping it of core functions. Consumer groups are urging the Federal Trade Commission to get involved.<\/p>\n<p>In <a href=\"https:\/\/advocacy.consumerreports.org\/research\/group-letter-ftc-software-tethering\">a letter<\/a> sent today to Samuel Levine, director of the FTC&#8217;s Bureau of Consumer Protection, and Serena Viswanathan, associate director of the FTC&#8217;s Division of Advertising Practices, representatives from 17 groups, including Consumer Reports, the US PIRG, and iFixit, urged the FTC for &#8220;clear guidance&#8221; around software tethering. Software tethering, per the letter, is &#8220;making functions of a device reliant on embedded software that ties the device back to a manufacturer\u2019s servers.\u201d As it stands, the practice is hurting customers with &#8220;unfair and deceptive practices,&#8221; such as suddenly<a href=\"https:\/\/arstechnica.com\/gadgets\/2024\/08\/smart-sous-vide-cooker-to-start-charging-2-month-for-10-year-old-companion-app\/\"> locking features behind a subscription<\/a>\u2014like the <a href=\"https:\/\/arstechnica.com\/culture\/2024\/08\/1700-smart-bassinet-adds-20-month-sub-but-only-if-you-buy-it-used\/\">Snoo smart bassinet<\/a> recently did\u2014or bricking already-purchased devices, which Spotify did with its <a href=\"https:\/\/arstechnica.com\/gadgets\/2024\/05\/spotify-wont-open-source-car-thing-but-starts-refund-process\/\">Car Thing<\/a>.<\/p>\n<p>The letter to the FTC argues that such practices hinder owners&#8217; ability to own their hardware.<\/p>\n<\/div>\n<p><a href=\"https:\/\/arstechnica.com\/?p=2047344#p3\">Read 15 remaining paragraphs<\/a> | <a href=\"https:\/\/arstechnica.com\/?p=2047344&amp;comments=1\">Comments<\/a><\/p>\n<\/div>\n<p class=\"wpematico_credit\"><small>Powered by <a href=\"http:\/\/www.wpematico.com\" target=\"_blank\" rel=\"noopener\">WPeMatico<\/a><\/small><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Enlarge \/ Spotify released the Car Thing to the general public in February 2022. It&#8217;s bricking them in December. (credit: Spotify) For some of us, few things are more infuriating than a gadget that stops working due to a software change. As we&#8217;ve frequently covered here at Ars, startups and Big Tech companies are guilty of rendering hardware obsolete and\/or stripping it of core functions. Consumer groups are urging the&#8230;<\/p>\n","protected":false},"author":1,"featured_media":62043,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","tve_updated_post":"","tve_custom_css":"","tve_user_custom_css":"","tve_globals":{},"tcb2_ready":0,"tcb_editor_enabled":0,"tve_landing_page":"","_tve_header":"","_tve_footer":""},"categories":[241],"tags":[],"class_list":["post-62042","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-technology"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FTC urged to make smart devices say how long they will be supported - UshopWell.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ushopwell.com\/ublog\/ftc-urged-to-make-smart-devices-say-how-long-they-will-be-supported\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FTC urged to make smart devices say how long they will be supported - UshopWell.com\" \/>\n<meta property=\"og:description\" content=\"Enlarge \/ Spotify released the Car Thing to the general public in February 2022. 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